When things change
Things change — for the better and for worse. It's important that you let us know when this happens.
On this page
Updating your details Changes in your health Going into or leaving hospital Relationship changes Travelling overseas Declaring incomeUpdating your details
You need to keep us updated if your details change. This includes if you:
- move to a new home
- get a new phone number
- change banks.
Changes in your health
If your health changes it's best to let us know. Our team can help you figure out what this may mean for how we support you.
You may be able to:
- have a new condition accepted for treatment or rehabilitation
- get support to stay independent in your home.
You may be able to:
- have a new condition accepted for treatment, rehabilitation or compensation
- ask for a reassessment of an accepted condition
- get support to stay independent in your home.
You can't apply for reassessment if you have been granted:
- a permanent condition within the last 2 years
- a temporary condition within the last 12 months.
You can have a reassessment sooner if there's medical evidence that the condition has changed by more than 10% whole-person impairment.
To apply for new conditions or reassessment of existing conditions:
- complete the Disablement Pension application form
- get your doctor to complete the medical sections.
- send the form to us.
Going into or leaving hospital
You need to let us know if you are going into hospital or leaving it. This helps us get you more support while in hospital.
Relationship changes
If you're leaving or entering a relationship you must inform us. This may allow us to give you support that better reflects your circumstances. It may also help us get your partner more support.
Travelling overseas
You'll need to let us know if you plan to go overseas. This helps us get you the support you need while travelling.
Declaring income
Depending on the type of support you get from us, you might need to let us know if your income changes — both if it increases or decreases. This helps us adjust your support to better suit you.