Veterans' Affairs' COVID-19 information hub

Veterans' Affairs' COVID-19 information hub

This dedicated section of our website has information about how we’re responding to COVID-19. We will keep this section updated with the latest information.

Updated 11:00am Monday 15 March 2021

What you need to know

All of New Zealand is at COVID-19 Alert Level 1. At this alert level:

  • our inbound phone lines are open
  • all VIP services have resumed
  • all of our staff have returned to the office. 

Find out more information about the Alert Levels at Covid19.govt.nz(external link)(external link)

You can still contact us

Our inbound phone lines are open between 8am and 5pm. You can email us at any time.

Contact us

Payments

Regular payments will continue to be paid.

More information on payments

Veterans' Independence Programme services

Veterans’ Independence Programme services can be delivered at Alert Levels 1 and 2.
All services have resumed in Auckland. This includes:

  • housework services, provided by HealthCare NZ
  • podiatry, by Foot Mechanics Podiatry
  • lawn mowing and gardening, provided by Crewcut NZ
  • house washing, provided by Chemwash
  • medical alarms, which will continue to be monitored by ADT Security Services.

Providers will be contacting clients about their services. If you don’t wish to receive services during Alert Level 2 please advise us.

More information on Veterans' Independence Programme

Contact us

Commemorative Travel Contribution

Applications for the Commemorative Travel Contribution will be considered on a case-by-case basis. Because of the ongoing global COVID-19 pandemic, the New Zealand government advises against all non-essential international travel.

More information on Commemorative Travel Contribution

Payments

Regular payments will continue to be paid.

More information on payments

Veterans' Independence Programme services

Veterans’ Independence Programme services can be delivered at Alert Level 1. 
All services have resumed in Auckland, and in the rest of New Zealand. This includes:

  • housework services, provided by HealthCare NZ
  • podiatry, by Foot Mechanics Podiatry
  • lawn mowing and gardening, provided by Crewcut NZ
  • house washing, provided by Chemwash
  • medical alarms, which will continue to be monitored by ADT Security Services.

If you don’t wish to receive services during Alert Level 1 please advise us.

More information on Veterans' Independence Programme

Contact us

Commemorative Travel Contribution

Applications for the Commemorative Travel Contribution will be considered on a case-by-case basis. Because of the ongoing global COVID-19 pandemic, the New Zealand government advises against all non-essential international travel.

More information on Commemorative Travel Contribution